What is the minimum order?

There is no minimum order in dollar value or quantity. Shipping is flat rate $8.92 per order.

What are the Shipping Costs?

North America (U.S.A./Canada)

We have adopted a flat rate shipping policy of $8.92 per order to anywhere in the mainland U.S. or Canada.

Shipping to HI, PR, AK and other U.S. territories is $10.92 (under approx 3.3 Lbs) or $15.92 (over approx 3.3 Lbs).

International

(Please note that we no longer ship to Mexico because of customs issues)

Estimated shipping costs are calculated at checkout.  The costs are only estimates and may be more or less than what are shown.  Weights and Ribbon cannot be shipped overseas. 

How long will my order take?

U.S.A.

Orders typically ship same or next business day.  All orders over $30.00  including shipping costs are shipped by courier with full tracking to anywhere in mainland U.S.  Orders under $30.00 including shipping are shipped by airmail post (3-7 business days).  Please advise us in the comments section during checkout if you are working on a very tight time schedule and we will choose the courier best able to meet the time schedule.

Delivery by courier takes 2-5 business after shipping. Tracking is sent to your e-mail address provided at checkout. 

Delivery to HI, Guam, PR and Alaska is by post or courier when available at a reasonable price.  Medium size and larger orders (80 18" balloons or more) are shipped guaranteed delivery within 2-6 business days.  Smaller orders are shipped airmail post which typically deliver within 4-10 business days.

Other U.S. territories-delivery by post and takes 4-17 business days.

Canada

Orders typically ship same or next business day.  Orders are shipped by Purolator Courier except where rural surcharges apply.  Where rural surcharges apply the order is shipped by Expedited Canada Post.  Delivery takes 2-6 business days from date of order shipping.  Tracking is sent to your e-mail address provided at checkout. Please note your Canadian order will be shipped from Canada.

International

International orders are shipped by airmail post or by courier whichever is cheaper.  Delivery is 3-6 business days by courier and up to 16 business days by airmail post.  We cannot guarantee delivery times on international orders.

Is Express Shipping An Option?

U.S.A./Canada

Express shipping is typically next business day to most of the U.S. and major centers and suburban areas in Canada.  However, we consider it a 2 day service just in case there are errors by the courier company so please leave 2 days for delivery although 99% of the time delivery is next day.  The cost is $8.92 extra per every 200 18" balloons (60-75 Jumbos) or less.  The charge is calculated at checkout.  We do not express ship weights or ribbon. 

Will I be charged taxes?

U.S.A.-We are not required to collect taxes for any U.S. state.  Therefore you will not be charged tax.

Canada-Taxes are applied where applicable.  If you qualify for a sales tax exemption an online form can be filled out and the exemption will be applied to the order at checkout.

International-That is up to customs.  We do not collect them.  You might be required to pay them.

Will there be brokerage or customs fees on my order?

U.S.A-No.

Canada-No.

International-we are not responsible for additional costs that the post office or the courier can charge you (for example- fees for the collection of duties or taxes).  However, we have prepaid the brokerage on courier shipments so you should not get a charge for brokerage.

Do I need a business or business number to buy from us?

You do not need to have business to buy from us. We understand that many of our customers are creating balloon bouquets or decorating party halls for fun or a part-time income.  We have no minimum order and flat rate shipping.